RealSelf Cookie Policy

Introduction

What are cookies and web beacons?

What type of information does RealSelf collect through cookies?

Why does RealSelf use cookies?

What types of cookies does RealSelf use?

How long will cookies stay on my device?

Do Not Track

How to control and delete cookies?

Contact us


RealSelf Cookie Policy

This policy is effective as of: Mar 1, 2023

1. Introduction

When you use the RealSelf websites (“Site”) or mobile application (“App”) certain information about your equipment, browsing actions, and patterns may be collected by RealSelf using cookies, web beacons, and other tracking technologies. RealSelf uses these technologies to provide you with a  secure, personalized, and more relevant experience on the Site and App as well as to continually improve our Site and App.

Below we list the cookies and web beacons we use, and why we use them as well as explain how you can manage and delete cookies.

2. What are cookies and web beacons?

  • Cookies are small text files that can be placed on your computer or mobile device that uniquely (but anonymously) identify your browser or device. A cookie contains a unique number, which is used to recognize your computer or mobile device when you return to our website, and remember your preferences and actions. Cookies cannot search your computer in any way or introduce viruses.

  • Web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) are small electronic files contained on pages of websites that permit companies to count users who have visited certain webpages on a website or mobile application and are used for other related statistics and analytics (e.g., recording the popularity of certain website content and verifying system and server integrity).

3. What type of information does RealSelf collect through cookies?

The type of information that RealSelf collects through cookies, web beacons and tracking technologies may include information about your computer, device, and browser, including your browser type, browser language, IP address, advertising ID, referring URLs, and actions taken by you on our Site or App, including referring/exit pages and URLs, number of clicks, pages viewed and the order of those pages viewed, the amount of time spent on particular pages and the date and time of your requests. Through these technologies, RealSelf may also collect information from your devices when you access the Site or App, including Device ID or unique identifier, device type and unique device token.

4. Why does RealSelf use cookies?

We use cookies to enable secure browsing, verify subscriber’s credentials, enhance the experience while browsing our Site and using our App, and to improve the functionality of our Site and App. We use cookies to remember information so that you will not have to re-enter it during your visit or the next time you visit the Site or App (e.g., if you are a registered member of the Site, then RealSelf may use cookies to recognize your registration information so that you do not need to log into the Site during your next visit to the Site). We also use cookies, web beacons and other tracking technologies to provide custom, personalized content and information (including customized advertising) that are aligned with your interests and preferences, to monitor the effectiveness of our marketing campaigns, and to monitor aggregate metrics such as total number of visitors and pages viewed. We also use cookies, web beacons and tracking technologies in order to track your entries, submissions, and status in promotions and giveaways.

5. What types of cookies does RealSelf use?

5.1 First and third-party cookies

  • First-party cookies are cookies that are served directly by RealSelf to your computer. They are used only by RealSelf to recognize your computer or mobile device when it revisits the Site or App.           

  • Third-party cookies are served by a third-party service provider on behalf of RealSelf, and can be used by the third-party service provider to recognize your computer or mobile device when you visit other websites. Third-party cookies are most commonly used for analytics or advertising purposes.

5.2 Type of cookies used by RealSelf

RealSelf uses different cookies for a variety of reasons as explained in detail below.

  • Essential. RealSelf uses essential cookies in order to operate the Site and App, including enabling you to use the RealSelf product features, such as accessing logged in or secure areas. We also use essential cookies to enable and support our security features.

  • Functionality. RealSelf uses functionality cookies and web beacons to remember how you’re logged in, whether you updated a review or added a comment, when you logged in or out and the history of the tools you have used on the Site and App, and topics you have recently visited. Functionality cookies allow RealSelf to tailor the Site and App to provide enhanced features and content for you and to remember how you have customized the Site or App in other ways. The information collected by functionality cookies and web beacons may be anonymous.

  • Performance/Analytics. Performance cookies, web beacons and other tracking technologies collect information about how you have used the Site or App, and may be used to allow RealSelf to know that you have logged in so that RealSelf can provide you with refreshed content. In addition, these cookies and web beacons are used for analytics purposes, including by RealSelf to track aggregate Site and App usage and experiment with new features and changes to enhance your experience on the Site and App.

  • Advertising or Targeting. RealSelf may use first-party or third-party cookies and web beacons to deliver advertisements and content that is relevant to your interests. These cookies and web beacons can remember that your computer or mobile device has visited our Site or App, and may also be able to track your device’s browsing activity on other sites or services other than RealSelf. This information may be shared with organizations outside of RealSelf, such as advertisers and/or advertising networks to deliver the advertising, and to help measure the effectiveness of an advertising campaign.

5.3 Third-Party Cookies Used by RealSelf

Below are some of the third-party service providers that currently place analytics, advertising and social networking cookies within the Site or App. The table is subject to change at any time and does not necessarily include all third-party service providers used by RealSelf at any given time. For more information, please see our privacy contacts below

PERFORMANCE & ANALYTICS

GOOGLE ANALYTICS

We use Google Analytics to analyze the use of our website. For more information about Google’s privacy practices, see https://policies.google.com/privacy.

CRAZY EGG

We use Crazy Egg to analyze the use of our website. For more information about Crazy Egg’s privacy practices, see https://www.crazyegg.com/privacy.

LAUNCH DARKLY

We use LaunchDarkly to optimize page content and test features. For more information about opting-out of LaunchDarkly cookies, see https://launchdarkly.com/polic...

NEW RELIC

We use New Relic to analyze web page performance. For more information about New Relic’s privacy practices, please see: https://newrelic.com/termsandconditions/privacy.

MICROSOFT ANALYTICS

We use Microsoft Analytics to analyze the use of our website. For more information about Microsoft’s privacy notices, please see: https://privacy.microsoft.com/en-us/privacystatement.

ADVERTISING

MARKETO

We use Marketo for marketing automation services. For more information about Marketo’s cookie policy, see: https://documents.marketo.com/legal/cookies/.

DOUBLECLICK

We use Doubleclick to help us target ads to you on other websites and to track how you use the Site or App. For more information about opting out of the ads, see: https://adssettings.google.com/u/0/authenticated.

ITERABLE

We use Iterable for email campaign personalization. For more information about Iterable’s privacy practices, please see: https://iterable.com/trust/privacy-policy/.

FACEBOOK

We use Facebook to help us target ads to you and to track advertisements and website visits from our advertisements displayed on Facebook. For more information about Facebook’s privacy practices, please see: https://www.facebook.com/help/www/213802165366955.

SOCIAL NETWORKING

FACEBOOK

We use Facebook’s social plugin to enable our users to sign in to the Site or App using your Facebook account. For more information about Facebook’s social plugin, please see: https://www.facebook.com/help/www/443483272359009.

6. How long will cookies stay on my device?

Cookies can remain on your computer or mobile device for different periods of time. RealSelf uses both session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser help file directions. A session cookie is temporary and disappears after you close your browser

7. Do Not Track signals

California law requires RealSelf to advise you of its position on Do Not Track signals. At this time, RealSelf does not respond to DNT signals because there is not an industry or legal standard for responding to these signals.

8. How to control and delete cookies

It is your choice as to whether or not to accept cookies. Most browsers allow you to configure the browser settings so that cookies from websites cannot be placed on your computer or mobile device. You have the right to choose whether or not to accept cookies and we have explained how you can exercise this right below. However, please note that if you choose to not accept cookies, then you may not be able to use the full functionality of the Site or App. In addition, you may not be able to opt out of receiving essential cookies.

You can block cookies by using the opt-out links provided in the table above, or by changing your browser settings so that cookies from the Site or App cannot be placed on your computer or mobile device. For more information about blocking or deleting cookies in your browser settings, please visit the following links: