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Provider Review

Physician
12827 Jones Rd., Houston, Texas
Overall rating

I will start off with a disclaimer that I am the world's worst patient. I have a panic/anxiety disorder that causes panic attacks often unwarranted so you can imagine when needles are involved how frantic it becomes. Dr. Kristi Sumpter from day 1 consultation about Juvederm injections to the day of surgery for permanent lip implants was sensitive to my anxiety and single-handedly comforted and got me through the procedure. Her bedside manner is above and beyond common courtesy. She genuinely cares about people and wants YOU to be happy with whatever version of yourself. As for the product of the procedure itself, phenomenal. My lips were quite literally nonexistent before Juvederm lip injections. With Juvederm I finally felt like my face was more symmetrical and beautiful but they kept wearing off sooner than I would like (2-3 months on average.) So with the suggestion from my husband (who was more concerned with the price of constant injections) I consulted Dr. Sumpter about permanent implants. We all agreed that while implants are an extreme solution, my personal situation was a perfect fit. The procedure went well ONLY because Dr. Sumpter was very gentle and patient with me while I tried to freak out and back out of it. She literally rubbed my back and told me it was okay and that I didn't have to do anything and we could stop right there. Knowing that she supported me either way and that I had a choice made it easier for me to continue when she told me that the hardest part was over and that it would only take a few minutes to finish. I am eternally grateful for her patience and grace in that moment because I ABSOLUTELY LOVE LOVE LOVE my lips now and how they make my whole face look SO much better!!!! I love living in a time where we can change something that makes us feel insecure and I am not ashamed of body modification so I tell everyone what I have had done and when they find out my lips are implants they cannot believe it. Everyone says they are so natural looking and I always tell them about Dr. Sumpter and encourage them to consult her if they ever want to try anything from Botox to surgery. I could have written a book on how fabulous her and her entire staff have always been to me but I will stop here! But before I go, I have uploaded 4 pictures (the wedding photos are before, the other two are after.)